Freese and Nichols Leaders Present Baldrige Journey at Quest for Excellence 2025

Freese and Nichols business leaders and experts will share performance management best practices for leaders from various business sectors at the 2025 Quest for Excellence Conference, the official conference of the Malcolm Baldrige National Quality Award, Sunday, March 30 – Wednesday, April 2 in Baltimore, MD. Hosted by the Baldrige Performance Excellence Program at the National Institute of Standards and Technology, the annual conference brings together Baldrige Award recipients and other high-performing organizations to share solutions for organizations to achieve breakthrough performance in areas including leadership, strategy, customers, workforce and operations.

As a two-time Baldrige Award recipient, we’ll share insights about meeting goals through strategic planning, sustaining long-term client relationships and achieving financial resilience.


Monday, March 30

Opening Plenary Session featuring 2024 Award Recipients
Time: 10:30 – 10:42 a.m.
Presenter: Brian Coltharp, Chief Executive Officer

Q&A Tale Show Session featuring 2024 Award Recipients
Time: 11:35 a.m. – 12:10 p.m.
Presenter: Brian Coltharp, Chief Executive Officer

Concurrent Session – Strategy
Title: Strategy at Freese and Nichols: Our Foundation for Success
Time: 2:00 – 2:45 p.m.
Presenters: Cindy Milrany, Chief Strategy Officer; Brandon Huxford, Group Manager

Concurrent Session – Finance
Title: 130 Years of Financial Success
Time: 4:00 – 4:45 p.m.
Presenters: Gwen Perez, Chief Financial Officer; Mazen Kawasmi, Group Manager


Tuesday, April 1

Concurrent Session – Customers
Title: 130 Years of Financial Success Sustaining Long-Term Client Relationships
Time: 2:00 – 2:45 p.m.
Presenters: Alan Greer, Chief Business Development Officer – Infrastructure; Thomas Haster, Chief Business Development Officer – Water


Wednesday, April 2

One Key Takeaway Plenary Session featuring the 2024 Baldrige Award Recipients
Time: 9:47 – 9:59 a.m.
Presenter: Cindy Milrany, Chief Strategy Officer

Q&A Tale Show Session featuring 2024 Award Recipients
Time: 11:05 – 11:40 a.m.
Presenter: Cindy Milrany, Chief Strategy Officer

More About Baldrige

Freese and Nichols Receives Second Malcolm Baldrige National Quality Award for Business Excellence

The Baldrige recognition reflects our commitment to continuous improvement, innovation and long-term service to the communities where our employees live and work.

Learn More

Fort Worth Report Features Freese and Nichols on Baldrige Award and 130th

The continuous improvement mindset and strategic planning that have helped Freese and Nichols win a second national Baldrige recognition for business performance also have guided the company’s expansion and success. Learn more from Fort Worth Report.

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Cindy Milrany Receives Baldrige Foundation Leadership Award

Congratulations to Cindy Milrany on being honored with The Harry S. Hertz Leadership Award by the Baldrige Foundation, for encouraging and empowering others to achieve performance excellence.

Learn More